InsightsIn practice
Practical guides and answers about AI agents, local AI and Hermes for businesses, based on hands-on implementation experience.
AI agent insights
AI agent for customer service: what actually works?
What an AI agent can do in customer service: first-line support, triage, and follow-up, with a clear escalation path to your team.
What does an AI agent cost for a business?
Three cost categories: installation, support, and model usage. Learn what each covers and how we include them in a custom quote.
Your own AI assistant for business: build or outsource?
Your own AI assistant for business? Compare four DIY options, learn to install Hermes, and see when outsourcing with support makes sense.
AI agent or chatbot: the 7 differences that matter
AI agent or chatbot? Compare 7 differences, costs, and a decision table to work out which capabilities your business needs.
What is an AI agent? How it works, without the jargon
What is an AI agent? Get a jargon-free definition, see how it turns instructions into results, and learn what it can do for your business.